Return and refund policy
Return & Refund Policy
The Corner Store AU
At The Corner Store AU, we are committed to providing our customers with quality products and reliable service. Due to the nature of the products we sell, please carefully review our return and refund policy before placing an order.
No Returns or Refunds
All sales made on The Corner Store AU are final.
We do not accept returns, exchanges, or refunds under any circumstances.
This policy applies to all products, including but not limited to:
- Cigarettes and cigarette cartons
- Rolling tobacco and tobacco pouches
- Chop Chop tobacco
- Any other tobacco-related products
Reason for This Policy
For health, safety, and hygiene reasons, tobacco products cannot be returned once they have been dispatched. This policy helps ensure compliance with applicable regulations and protects our customers.
Order Accuracy
Please ensure that all order details, including product selection and delivery information, are correct before completing your purchase. Once an order is placed and processed, it cannot be cancelled or modified.
Damaged or Incorrect Orders
In the rare event that you receive:
- The wrong item, or
- An item that is damaged during delivery
Please contact our support team within 24 hours of delivery with clear photos of the package and products. We will review the issue and assist where applicable.
Note: This does not guarantee a refund or return.
Contact Us
If you have any questions about this policy, please contact us before placing an order. Our team is happy to help clarify any concerns.
Email: Support@thecornerstoreau.shop
Whatsapp: +61 493 625 637